Director of Product & Services

Date:  Nov 24, 2021

Ha Noi, VN

Company:  VSTV

This position will be responsible for End-to-End Products & Services Development, including Product & Platform Strategy, Product Design & Build as well as Product Marketing and Operations, focusing on product quality and operational efficiency improvement of all Company video streaming Products and Services. This position will report directly to Company CEO with following tasks:

  • Develop the 5-year strategy for Company’s new video streaming product & services (OTT, Mobile TV, smart TV services and other VAS services)
  • Build the company’s yearly product roadmap, align with CANAL+ Group’s product strategy
  • Lead end-to-end development projects with all internal functional units and external partners, including:
      • Manage the product design (including new feature functionalities, UI/UX, …) meeting business requirements
      • Find the most adaptive, inovative and cost-effective solution in line with business requirements
      • Manage the technical solution implementation, including integration with external partner’s systems, testing and validation
      • Work with Commercial and Marketing Communication on launching new products and features
      • Develop product marketing plan, including product positioning, key selling points, Go-To-Market plan
    • Manage Platform & Services Operations, ensuring service continuity for internal operational functions and commercial customers:
      • Manage the technical operations with high service availability, QoS and SLA, including all subcontractor’s service contracts
      • Drive Company’s operations in data driven model to support achieving business results
      • Manage regular competitor analysis, market survey for product positioning and feature enhancement plan.
      • Ensure digital content protection mechanism in place, including technical service validation, regular service monitoring, preventive & corrective measures
      • Manage & implement the improvements of the solution of the OTT services.
    • Define CAPEX & OPEX yearly budget, control TCO and implement measures for cost optimization
    • Directly manage a team of 10 people (including project manager, solution architect, operation team and product marketing)

Job requirements

  • University degree, major in Telecom/IT Network or Technology
  • Strong experience in OTT technology and project management
  • Proven record of leading successful and high value projects related OTT technology
  • Experience in working with international systems and partners
  • Strong Leadership and high Business Minded
  • Fluent English both written and spoken
  • Excellent Communication skills: listening, understanding and sharing
  • Negotiating capacity and High sense of organization